After-sales Service

Efficient After-sales Service

We are a responsible toy manufacturer. We hope you’re delighted with your purchase, but if you’re not completely satisfied, there are lots of ways we can help.
While Union Vision has never experienced a serious product or safety issue like any responsible manufacturer, we plan for contingencies.
We can provide a timely after-sale service. We have several services like sales returns, barter, product recall program, product liability insurance, and so on.
We are responsible for every customer and every product we sell. So please feel free to place your order with us!

Efficient After-sales Service

While Union Vision has never experienced a serious product or safety issue
like any responsible manufacturer, we plan for contingencies.

Returns and Exchanges

If something in your order doesn’t work out, we’d like to make it right. You can contact us and return it for an exchange or refund.

Product Recall Support

To keep our customers safe and to prevent injuries， if the products you purchased do have safety problems. If you want all products to be recalled，you can contact us. We will help you to solve this problem.

Product liability insurance

Our company provides product liability insurance. Product liability insurance is insurance for businesses that manufacture products in case the products cause harm to individuals or other businesses. So please feel free to place your order with us.